We achieve a fast turnaround by hiring flexible, highly skilled model makers in our large workshop. For Amalgam to complete client models on time and within budget, all jobs are handled by one of our project managers, from initial enquiry through to installation. Our project managers are trained to develop a project plan and schedule for each job, working out how best to deliver your objectives.
They will discuss the feasibility of the project, checking your requirements and clarifying whether the project is confirmed, with a budget attached. If you are pitching an idea and need a speculative cost, we can give a ballpark figure based on previous work of a similar size.
Full service project delivery
If you want to go ahead, your project manager will develop a bespoke quote from the information you give, and a feasible timescale for delivery. We will need to consider what stage the project is at – and whether you need us to develop a design. For some projects, we will need to convert original CAD files to make them suitable for our machinery. Your quote will be based on our labour costs, materials and the timeline for completion of the build. Where required, we can organise storage, transport and on site installation.
Customer Service and Maintenance
Once your objectives and deliverables are confirmed in writing, and you have accepted our quote, work will get started. The project manager will stay in touch with you, to discuss progress, clarify any questions and manage the team delivering your job. Naturally, their role includes making sure you are happy with the work, and we often invite clients to the workshop while their project is live. If you have any concerns to raise about the service you receive, please do call us immediately. After completion, if your model needs repairs or maintenance, we will bring it back to the workshop and re-furbish it for you.
Amalgam was established over thirty years ago in Bristol. As the company has grown, we have kept our work ethic the same – to approach every project with enthusiasm and produce very high quality models, props, prototypes and displays. To discuss your project with one of our experienced project managers, call on 0117 9249596 or contact us.
The team at Amalgam were great to work with; their professional and dedicated team intent on completing the project to the highest standards. Glen’s project management gave us the confidence that the deadline and our expectations would be met, and the rest of the Amalgam team provided positive support throughout.
Colin Richards – Optimec